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Contact information

Online support hours:
Saturday to Thursday
9 AM to 7 PM

FAQ

Toy & Surprise Company is committed to choosing the most suitable shipping method to deliver the order to the customer in the fastest and best way possible.

Due to the presence of several warehouses from which products are shipped, we do not guarantee that your entire order will be in the same warehouse. Therefore, if the same-day delivery option appears during the purchase process, that process can be carried out.

We do not currently ship outside of Saudi Arabia.

Please contact us via WhatsApp or email and we will get in touch with you to resolve any problem with the order.

Yes, we offer free shipping and packaging for all orders placed through the game's online store, and there's a surprise.